Not satisfied with one of your purchases from BCA? Tell us. We are happy to look for a solution. Please fill in this claim form as completely as possible.
General claim conditions
Important: please note you can submit a claim in the following cases:
- The claim amount is higher than € 400,-; this is your own risk
- You have not driven with the vehicle over 50 kilometers
- The odometer shows less than 225.000 km
- The car is no older than 12 years
- Repair work hasn’t already been done to the vehicle
- You have not already resold the vehicle
- If the claim is not about a wear part (clutch, mass fly wheel, ect.)
Specific claim conditions
We created a ‘Claim index’ for you to make it easy to see if your claim is legitimate. This document is a quick reference guide with exceptions categorized by subject in a logical order.
